Política de envío
SHIPPING POLICY
At GLOBAIN, we work to ensure that you receive your orders quickly, safely, and efficiently. Below is our shipping policy:
1. Processing Times
All orders are processed within 1 to 3 business days after payment confirmation.
During promotions, collection launches, or peak seasons, processing times may be slightly extended.
2. Estimated Delivery Times
Delivery times depend on your location and the shipping method selected at checkout:
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Domestic shipping (within [country]): 6 to 9 business days
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International shipping: 7 to 21 business days, depending on the destination country
These timeframes are estimates and may vary due to external factors such as logistical delays, weather conditions, or customs procedures.
3. Shipping Costs
International shipping costs are calculated at checkout and depend on the destination, weight, and size of the order.
For domestic orders (SPAIN), we offer free shipping.
4. Order Tracking
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package in real time.
5. Delivery Issues
If you have not received your order within the estimated timeframe, please contact us at info.globainwork@gmail.com.
We are not responsible for delays caused by third parties (courier companies) or for incorrectly entered addresses provided by the customer.
In the event that a package is returned due to an incorrect address or being unclaimed, the order may be reshipped upon payment of a new shipping fee.
6. International Shipping
The customer is responsible for any applicable taxes, duties, or customs fees in their country.
GLOBAIN is not responsible for customs delays or for packages held by local authorities.
If you have any questions about our shipping policy, feel free to contact us at info.globainwork@gmail.com